Frequently Asked Questions
How do I know if I need a hearing aid?
You may have noticed yourself asking people to repeat themselves. You or your family may have noticed that your phone and television volume are much higher than they are for most people. Unfortunately, for people with hearing loss the most important signs are in what they don’t notice. These are the parts of conversation they’re missing out on and the sounds they don’t hear. Ultimately the best way to know if your hearing can be improved through a hearing device is to book a no-obligation hearing test with our professional team. We’ll assess your hearing and help you determine if you’re loss is significant enough to require a hearing aid. Sometimes your hearing loss may be too minimal to achieve a vast improvement with a hearing aid. And, conversely some people have such a vast hearing loss that even the best hearing aids won’t help them very much. Most of our clients are somewhere in between. We’ll help you determine what’s right for you.
Why come to Leduc Hearing Clinic?
Because you care about your health, and so do we. Our staff undergo annual continued education to provide you with the most up-to-date knowledge and advancements in technology. Rather than being a distributor for a single brand, our clinic carries a very diverse range of products from manufacturers based around the globe, bringing solutions designed for your own unique needs and comfort. Our staff all work on a salary, not commission. This means that our commitment is to you, the user, not a sales team, not a corporate brand and not a big box store. Our team is local to Leduc. Unlike a warehouse service, we invest our revenue back into the community and raise our families right here just like yourself and treat you like an individual.
Do you offer direct billing?
Yes we do. We bill directly to your insurance provider or if you prefer you can submit the receipts yourself. We also work with several government and private organizations through their benefit program such as WCB, Alberta Aid to Daily Living, AISH, RCMP, Blue Cross etc. Additionally, your hearing aid purchase, service, testing and batteries can all be claimed as a medical tax deduction on your income taxes with the Canada Revenue Agency when purchased through our qualified hearing professionals. You can even claim them as a tax deduction for dependents such as an elder parent you may care for. More info can be found HERE.
How do I know if I’m choosing the right hearing aid for me?
There are many factors to consider including budget, amount of hearing loss, physical limitations and personal comfort. Our hearing aid professionals will discuss every solution available to help you hear your best. You’ll be able to ask any questions you have during your consultation and we’ll show our analysis of your hearing loss and how the device you choose will aid you. Beyond that, we also offer a 30 day free trial period for your new hearing aid so you can take it home and see how it fits into your lifestyle on a daily basis. That way instead of being committed to a particular hearing aid that you’ve only tried at our office, you’ll get to take it home and hear the difference it makes around the people that matter the most to you.
Do you offer other types of devices?
Yes. Our office specializes in serving and protecting your hearing needs. We offer high quality behind the customized ear plugs as well as over-the-counter earplugs that are designed by the same engineers that make our most advanced hearing aids to prevent sound-induced hearing loss before it happens. We also offer accessories that help you pair your new hearing device with your television, phone, tablet and any other technology that you depend on. In addition, our clinic has a full range of batteries, guards and filters to maintain your new device.
Do you offer a payment plan?
We understand that you’re hearing health is an investment. We offer custom payment solutions towards the purchase of new hearing aids with flexible terms. Our aim is to have your expenses first covered through any benefit program that may be applicable to you. Any remaining balance can be paid through a payment plan. Hearing aids, batteries, tests and services purchased through our clinic are also a tax-deductible expense on line 33099 and 33199 on your income tax forms. You can also put them as a deduction for medical expenses that you’re purchasing for a dependent such as an elderly family member.
What sort of guarantee or warranty does my hearing aid come with?
All of our devices come with a manufacturer warranty. This varies from model to model and brand to brand. Extended warranties and service plans are available. As new models are coming out every year and we carry a variety of devices, please call or email us for more specific details. Additionally, you can take advantage of our trial offer so you can try out your new hearing device at home, at work and in any environment you like.
What different kinds of hearing aids do you offer?
We carry several different models from a variety of brands. Our hearing professionals shop the globe and tour facilities, meeting with representatives and engineers directly to bring our customers the latest technology. This includes everything from conventional behind the ear aids to the world’s smallest hearing aids that are completely inside the ear canal.